Meet the Elmbridge Village Team
Louise Field
General Manager
Louise Field is General Manager at Elmbridge Village, bringing a strong background in health, wellbeing, and operational leadership. She began her career in fitness, running her own nutrition and personal training business, before progressing through roles at Charterhouse Club and Old Thorns Hotel and Resort. Louise later gained valuable commercial experience in procurement, supporting Food & Beverage operations across airport lounges, schools, and other businesses.
She joined Elmbridge Village as Deputy Manager in September 2024 and was promoted to General Manager in April 2025. Louise is passionate about creating a welcoming, well-run community where residents feel supported and valued.
Dan Bundy
Deputy Manager
Dan Bundy brings over 25 years of experience in hospitality and hotel management, with a strong focus on delivering exceptional service and creating welcoming, vibrant environments for all to enjoy. He is passionate about enhancing hospitality outlets to support independent living, while continually developing new and engaging experiences for residents and guests alike.
Outside of work, Dan dedicates much of his time to supporting local community theatre groups. Whether performing on stage or working behind the scenes, he is committed to helping groups deliver high-quality productions and, most importantly, creating opportunities for both adults and young people to get involved and develop their skills.
Jo Burgess
Hospitality Manager
Jo Burgess is Hospitality Manager at Elmbridge Village, bringing over 35 years of experience across the hospitality and care sectors. Beginning her career in hospitality while studying at college, she went on to spend 15 years as a professional nanny.
She joined Elmbridge Village, Food & Beverage in 2008 where she built a successful career and developed a passion for creating enjoyable dining experiences. She recognises the important role that great food, excellent service, and a welcoming atmosphere play in bringing people together. Jo later embraced a new challenge as a Care Coordinator, gaining valuable experience and developing new skills before returning to Elmbridge Village as Hospitality Manager, with a broader perspective and a continued passion for supporting residents. Jo is passionate about creating a warm and welcoming environment where residents feel valued, respected, and truly at home through memorable dining experiences.
Outside work, Jo enjoys exploring antique fairs with her husband in search of hidden treasures, spending quality time with her two daughters, and relaxing on Sunny holidays
Gemma Gaines
Community Co-ordinator
Gemma Gaines is the Community Coordinator at Elmbridge Retirement Village in Cranleigh, Surrey. Having worked at the village since 2022, she has built strong relationships with residents, families, and colleagues. In her role, she focuses on promoting resident wellbeing, engagement, and community spirit.
Passionate about creating connections, Gemma organises events, wellbeing initiatives, and community activities that bring residents together. She is dedicated to ensuring every resident feels welcomed, supported, and valued within the village community.
Known for her warm and approachable nature, Gemma is dedicated to creating a welcoming and vibrant community where residents can connect, thrive, and enjoy village life.
Please call us on 01483 271477
