The Maple Suite – Residential Care

Residential Care

‘Home from home’ experience

The HC-One operated residential care homes are designed to provide a safe, secure and fulfilling ‘home from home’ experience – delivering as much independence as possible to residents, secure in the knowledge that help is available around the clock should it be required.

The Maple Suite at Charters Court is ideal for those who wish to retain a level of independence while having the reassurance of available support.

The decoration of the suite reflects the high standard of support on offer. Private rooms and communal areas have been thoughtfully designed to provide a backdrop for residents to stamp their individuality on. Every room is en suite and provided fully furnished, although residents are encouraged to bring treasured possessions to personalise their living space.

Charters Residential Care

Creating a sense of community

The communal areas in the Maple Suite offer space that is both practical and attractive, providing residents space to meet, watch television, play games, join in activities and entertain guests. While staff are on hand to provide support where required, residents can live as independently as they wish and their private space is respected at all times.

Clients are assessed before they arrive by a senior member of staff to ensure their chosen home can meet their needs. Following this consultation, a care plan is put together in conjunction with the client, their relatives, where appropriate, and staff. The plan enables clients to achieve realistic goals and attain maximum levels of independence within their own environment. This plan will be reviewed on a monthly basis.

What you can expect from HC-One staff

HC-One staff enjoy good working relationships with GPs, district nurses and professionals. Staff work on 24-hour rotas to provide round the clock care and support. HC-One recognises that every individual has different requirements.

As in all HC-One residential homes, a team of support staff provides domestic services including cleaning and personal laundry. Nutritionally balanced meals are cooked by care home catering teams, headed by a qualified chef. Snacks and drinks are always made available throughout the day.

Find out about the other care services available at Charters Court

Nursing care Dementia care

Domiciliary care

For those who wish to remain independent in their own property, domiciliary care is also available at Charters Village.

Domiciliary Care