Coronavirus update: The measures we’re taking to prioritise the wellbeing of residents and staff

News posted

13th July 2020

Updated on July 13th, 2020

Following our review of the latest government advice we wanted to provide further reassurance and support to our communities, along with an update on the measures we are taking to adhere to the government guidelines.

The measures, detailed below, remain in place:

  • We are postponing open days and public events until further notice.
  • We are very pleased to be able to welcome you back for viewings of available properties, marketing suites and show homes (by appointment only). For further information on arranging your visit, please click here.
  • We remain open for business and our sales teams are able to assist with enquiries and arranging viewings. Please call us on 01372 383950 for further information.

We continue to adhere to the advice issued by the government and, in line with this, we continue to work with our staff and residents to prioritise their wellbeing.

With this in mind, we continue to review our guidelines at all villages undertaking risk assessments and updating guidance following these.

Other measures

Our management teams will continue to support our communities in the same way they have up until now. In fact, since social distancing measures have been in place, there has been a huge team effort from all those at Retirement Villages Group – our staff, residents and wider communities. We have received many messages of thanks recognising the dedication and commitment of our staff in going above and beyond to keep residents safe. Our thanks extend to residents too, for supporting us to support them.

To enable us to offer that support we launched our Connect wellness programme, which you can read more about in our blog. The programme aims to keep our communities connected, prioritising their health and wellbeing. Included in this programme are food delivery services, a weekly newsletter and the launch of Your Community Connect.

You can stay up to date with Your Community Connect by liking the Retirement Villages Facebook Page.

A silver lining in all of this has been the strong team spirit shown between residents and staff during this period. Critically, however, we continue not to be complacent, adhering to all government guidance.

We will continue to update you via our website but if you would like to speak to a member of our team, please do call 01372 383950.